Disabled Access
We make every effort to make the surgery accessible for disabled patients. There is access through the main door and we have a wheelchair available for use in surgery.
Hearing Difficulties
If you are experiencing hearing difficulties when being called in to see the doctor or nurse, please do let us know in order for us to set up an alert on your medical records and personally collect you from the waiting room. Alternatively, we do have the facility of a portable induction loop. If you would like to use this, please ask at reception for assistance.
Sensory Loss
If you have a sensory loss, whether visual or hearing, please let us know so that we can make sure that we provide services to you in an appropriate way. If you would like us to communicate with you in a different format, e.g. larger font size when we write to you, please let us know.
Some services available for patients with a sensory loss are listed below:
- Welfare rights team RNIB Cymru - adults / children - vision RNIB Cymru website
- Cardiff Vale and Valleys - adults / children - vision Cardiff Institute for the Blind website
- Guide Dogs for the Blind - adults / children - vision Guide Dogs website link
- Children and Families project - RNIB Cymru (0-25 years) - vision RNIB - children's services
- Sense Cymru - adults / children - vision and hearing Sense Cymru website
- Deaf Blind Cymru - adults / children - vision and hearing Deafblind Cymru website
- Action on hearing loss - adults / children - hearing (communication support, assistive technology, hearing aid support services, befriending groups, sensory loss workers) Action on hearing loss website
- Wales Council for the Deaf - adults - hearing Wales Council for the Deaf website
- Hearing Dogs for the Deaf - adults - hearing Hearing dogs for the deaf website
- Wales Council for the Blind - adults - vision Wales Council for the blind website
- National Deaf Children's Society - children - hearing National Deaf Childrens Society website
Page created: 20 November 2023